Terms & Conditions

Terms and Conditions

Last updated: March 16, 2026

Welcome to Tata's Touch Detailing. These Terms and Conditions ("Terms") govern your use of our website https://tatastouch.ca (the "Site"), our interior and exterior car detailing services (the "Services"), and any interactions with us. By accessing the Site, contacting us, or booking Services, you agree to these Terms.

1. About Us

Tata's Touch Detailing operates from Huntsville, Ontario, Canada, and serves Huntsville and surrounding areas, providing professional car detailing for interiors and exteriors. We reserve the right to refuse service to anyone for any reason.

2. Booking Services

Appointments: Book via the Site, phone, or email. We confirm bookings by reply or call.
Scheduling and service area: We serve Huntsville and surrounding areas. Travel fees may apply outside a 30km radius—quoted at booking. We aim to accommodate your preferred time, but availability isn't guaranteed. We'll notify you of changes.
Cancellations: Cancel or reschedule at least 72 hours before your appointment without charge. Less than 72 hours may incur a fee. No-shows forfeit any deposit.
Deposits: A deposit of 20% is required at booking, refundable only if we cancel.

3. Pricing and Payment

Prices are listed on the Site or quoted upon request and may change without notice.
Payment is due on completion, with a posted deposit. We accept cash, e-transfer, debit or credit.
All prices are in Canadian dollars (CAD) and exclude taxes (HST applies).
Extra services (e.g., severe pet hair removal, oversize vehicles, travel fees) may incur additional charges, agreed in advance.

4. Service Description and Limitations

We detail standard passenger vehicles (cars, SUVs, light trucks). Oversize vehicles or RVs may require special arrangements.
Services include washing, interior vacuuming/steam cleaning, leather conditioning, etc., as described on the Site. Results vary by vehicle condition.
We are not responsible for pre-existing damage, stains that won't lift, or issues from customer negligence (e.g., undone zippers scratching seats).
Risk disclosure: Detailing involves chemicals and water—minor risks like water spots or dye transfer exist. Vehicles are detailed at your risk.

5. Customer Responsibilities

Provide accurate vehicle info (make, model, issues) and service location within our area.
Ensure the vehicle is empty of valuables, personal items, people and pets.
Report any pre-existing damage before service starts.
Do not drive away until fully dry (if applicable).

6. Liability and Warranties

Services carry no warranty beyond 48 hours for visible issues. Normal wear resumes post-service.
We aren't liable for indirect damages, lost profits, or consequential losses. Total liability won't exceed the service fee paid.
Vehicles are handled with care, but we're not insurers—park at your own risk if on-site.

7. Website Use

Content: Site info is for general guidance; not a contract.
Accuracy: We strive for accuracy but can't guarantee it.
Prohibited use: Don't misuse the Site (e.g., hacking, spamming).
Intellectual property: Site content (photos, text, logos) is ours. Use only for personal, non-commercial purposes.

8. Payments and Refunds

Online payments: Processed securely via Wix/Stripe/etc. Refunds per their policy
Refunds only for canceled Services or major defects, at our discretion, minus fees.

9. Governing Law

These Terms are governed by the laws of Ontario and Canada. Disputes will be resolved in the courts of Ontario, preferably in or near Huntsville.

10. Changes to Terms

We may update these Terms. Continued use of the Site/Services after changes means acceptance.

11. Contact

Questions? Email us at sarah@tatastouch.ca

Acceptance: Using our Site or Services means you accept these Terms.