Privacy Policy

Privacy Policy

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Last updated: [March 16, 2026]

1. About us

Tata's Touch Detailing (“we”, “us”, “our”) provides interior and exterior car detailing services and operates the website https://tatastouch.ca (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or contact us about our services.

If you have questions, contact:
Email: sarah@tatastouch.ca
Phone: 705-783-0855

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2. Information we collect

We may collect the following personal information when you use our Site or contact us:

• Contact details: your name, email address, phone number, and any information you include when you submit a form or contact us.

• Service and booking details: preferred services, vehicle information, requested dates and times, and any notes you provide.

• Payment‑related information: if you make payments online, payment card details are processed by our payment provider; we do not store full credit card numbers on our systems.

• Technical data: IP address, browser type, device information, pages visited, and the dates and times of your visits, which may be collected through Wix and its analytics tools.

 

3. How we collect information

We collect personal information:

• Directly from you when you fill out a contact form, request a quote, book an appointment, email us, or call us.

• Automatically through cookies and similar technologies when you browse our Site, via Wix and any third‑party analytics or apps enabled on the Site.

You can adjust your browser settings to refuse some or all cookies, but some parts of the Site may not function properly if cookies are disabled.​

 

4. How we use your information

We use your personal information to:

• Respond to inquiries and quote requests.

• Schedule and manage detailing appointments.

• Provide, operate, and improve our services and Site.

• Communicate with you about your appointments and, if you consent, about promotions or special offers (you may opt out at any time).

• Maintain business records and meet legal and regulatory requirements.

• Understand how visitors use our Site so we can improve performance and user experience.

 

. Legal basis and consent

By providing personal information to us through our Site or by contacting us, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details above.

 

6. Sharing your information

We do not sell your personal information. We may share it with:​

• Service providers that help us operate our Site and business, such as Wix.com Ltd. (website hosting and platform), email providers, booking or scheduling tools, and payment processors. These providers are only given the information they need to perform their services and are expected to protect it.

• Third parties if required by law, court order, or to respond to lawful requests by public authorities.

• Third parties when necessary to protect our rights, property, or safety, or that of our customers or others.

Some service providers may be located outside Canada. Your information may therefore be processed in other jurisdictions, which may have different privacy laws than Canada.

 

7. Cookies and similar technologies

Our Site, which is built on Wix, uses cookies and similar technologies to:

• Enable core site features and security.

• Remember your preferences.

• Help us understand how visitors use the Site so we can improve it.

When you visit the Site, you may see a cookie banner or settings tool (provided by Wix or a Wix app) that allows you to manage non‑essential cookies. To learn more about how Wix uses cookies, please see Wix’s own privacy and cookie resources.

 

8. Data retention and security

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We use reasonable physical, technical, and administrative safeguards to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

 

9. Your rights

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you.

• Request correction of any personal information that is inaccurate or incomplete.

• Withdraw your consent to our use of your personal information (subject to legal or contractual limitations).

• Ask how your personal information has been used and to whom it has been disclosed, where required by law.

To exercise these rights, please contact us using the details above. We may require you to verify your identity before responding.

 

10. Third‑party websites and services

Our Site may contain links to third‑party websites, social media pages, or booking/payment platforms. We are not responsible for the privacy practices or content of those third parties, and their handling of your information is governed by their own privacy policies. We encourage you to review those policies before providing any personal information.

 

11. Children’s privacy

Our services and Site are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it as required by law.

 

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with an updated “Last updated” date. Your continued use of the Site or our services after any changes constitutes your acceptance of the updated Privacy Policy.